Table Tracker from LRS
The Table Tracker Location or TableLocator™ is the most effective way to find diners in your fast-casual restaurant.
You can contact LRS UK about Table Tracking. Use our contact form, call us via a telephone or even write to us directly. We will reply promptly and professionally as soon as we can. Thanks for your interest in Table Tracker from LRS.
Having high efficiency built right in to a fast casual restaurant is not as easy as some may think. Often the tools for increasing efficiency are simply not available. Are you using wooden spoons with numbers on (or something similar) to find where the diner is seated? And there has been
no real alternative, until now.
LRS has developed Table Tracker or TableLocator™ to streamline operations and improve the guest experience and satisfaction while collecting and offering
in-depth data metrics for management. Some of the most advanced technology available follows and reports on the entire service cycle – from ordering, seating, food delivery, to table
clearing; real-time data displays the order status and exact table locations for the fastest table-side service available and dramatically improving service levels and efficiency.
The LRS table locator system is designed specifically for fast-casual restaurants.
Even if the customer has moved away from the table
with the tracker its simple to send them a message to
the tracker and recall the customer - its just a
button press away.
Enhance your customer's or guest experience through greatly improved staff speed of service; our data reporting system can measure and produce meaningful reports on service, delivery and cleaning times.
We have even seen UK customers benefit by gaining insight from reporting of shortcomings in the back of house work flow. Customers have changed long standing procedures highlighted by Table Tracker
for even better efficiency where it matters.
The results are spectacular.
When LRS invents a new design we patent it to protect your investment. This ensures that the products and solutions that you buy are effective and guaranteed to work as we intended when they were developed. But also it protects your investment against knock off copies and inferior designs. Some companies just clone our designs but they always fall short of the LRS table tracker system in one way or another. Some of them even have to hit the table with the device - just imagine how that would look after even a few months. The Long Range Solutions design is the original, the most sold system and has the highest accuracy there is. We don't need to copy anyone because our system is the top choice for restaurants fast casual that need to improve guest experience and revenues.
We pride ourselves on the UK's sales and support facilities. If you need decent pricing, with quality AND support simply call us.
Easily locate customers or guests for fast efficient service. Superb reporting that can identify problem areas in the kitchen or food flow. Latest technology from LRS for restaurant and hospitality industry communications to enhance service, reduce cold food deliveries and analyse your back of house operations to show weak or poorly operating areas of the business. Table Tracker: antimicrobial to protect customers & staff.
Table Tracker is an advanced table location technology specifically designed and developed by LRS to speed up food delivery in fast-casual restaurants; it elevates the guest experience dramatically.
Here's how TT works:
The simplest and best Table Location System: When the diner places an order the cashier gives the diner a Table Tracker unit; This starts a timing mechanism on the system for that specific order.
The diner locates a suitable seat and then places the Table Tracker unit on the table; the Table Tracker unit uses special new technology to determine which table it has been placed on and then forwards that information back to the Apple iPad tablet in the expeditors area. You are able to have multiple screens if necessary - up to five.
As soon as the order is ready for delivery from the kitchen the runner checks the screen to locate the exact table where the diner is sitting and can then delivers the food while it is still piping hot quickly.
The runner takes the food directly to the table and there is no longer any 'I can't find the diner' issues at all. Once delivered, the runner will return with the Table Tracker unit and 'clears' the order from the system; this action deletes the order and stops the timer on the computer and/or tablet. But of course the data collected will reflect the reality of the service levels and show timings that can't easily be collected any other way.
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Components of the System
The table locator solution comprises of an Apple iPad tablet in our V3 software (you can have up to 5 screens), a receiver, a number of table tracker devices, starter and clearing units, a To-Go unit (if required for take away orders and is optional) and a detailed map of the restaurant to help food runners find tables - We create the map as part of installation for you. Table Location made easy!
The Tracker Device
The table tracker device is designated a 'SIL-Z'; is smaller than a CD and less than a half-inch thick; it's designed for restaurant use specifically. Once the guest places the tracker device on the table, the unit instantly detects the table number automatically and sends information directly to the kitchen display screens. There’s nothing on the table taking up any space; tables are turned much faster and orders are delivered promptly with as few food runners as possible. The Table Tracker unit is developed with the very latest digital technology from Long Range Solutions; it uses Lithium Polymer batteries that can operate for up to three days from just one charge. These devices are light yet robust and made from the highest quality materials; there's a rubber bumper area around the unit to protect it from damage. A unique unit from a uniquely patented solution for all fast-casual restaurants.
System Features
The Table Tracker unit is developed with the very latest digital technology from Long Range Solutions. The unit utilises Lithium Polymer batteries that can operate up to three days from just one charge. These devices are light yet robust and made from the highest quality materials; there's a rubber bumper area around the unit to protect it from damage. A unique unit from a uniquely patented solution for fast-casual restaurants.
Customers Opinion
There are literally thousands of these systems installed and in use worldwide today and a large number are used in the United Kingdom. One group hospitality manager of a leading national company commented 'Table Tracker has really helped us, not only with speed of service but also by identifying where we can probe speed of service and make informed decisions with additional resource or cooking equipment. Before Table Tracker this would have been purely anecdotal. Now we can make investment choices based on facts'.
TableLocation™ and TableLocator™ are both trade marks of Long Range Systems UK Ltd.
Here's a short number of questions (check FAQ for more)often asked by our customers about Table Tracker:
By using the technology that we do, its possible to have up to a total of FIVE separate screens for operational purposes. Screens can be used either powered or under battery operation. We recommend the Apple iPad Pro 13 inch, but lower cost units may be used for different areas.
Yes it can. In fact we have an API solution for anyone that wants to integrate TT in to their solution. The API is completely free and we do support the implementation directly here in the UK. The system is tried and tested with kiosks for customer ordering and it works exceptionally well.
There are many other solutions available today, and some of them have devices under table that require maintenance in many forms. But the good news is that the LRS Table Tracker tags under the table require no ongoing maintenance whatsoever. Furthermore the tags are waterproof and can be used outdoors.
Here you will find other things designed to help you further with learning about LRS products, features & operations in the UK